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Welcome to HUNTSMAN PRODUCTS Online Store!

Shipping & Delivery

Sale Conditions

Any sale constitutes an agreement that the purchaser will adhere to all terms and conditions as set out on this page by Huntsman Products Pty Ltd. Furthermore, the purchaser enters into a legally binding contract with the seller (Huntsman Products Pty Ltd), where upon the purchaser is obliged to tender payment to the seller in accorgance with the seller's terms and conditions.

All item prices include GST.

While all care is taken, any errors or omissions in the item details is unintentional and will be resolved upon calling us.

We are committed to work through any issues you may have in accordance with our policies.

For queries regarding any issues with items received, please contact usith your order number.

Once you purchase your item, we must receive payment within 7 days.

Please ensure your checkout details are correct and that we have a contact number for you.

Payment Options

Bank Deposit / Direct Deposit

Account Name: HUNSTMAN PRODUCTS
BSB: 013 233
Account Number: 4784 36989
ANZ Bank Account

All direct deposits must have the order reference or they will not be applied against your purchase. This will hold up your order so please ensure your order reference is apparent.

Credit Card Payment

We accept payment through paypal

If you do not have a paypal account, you can still pay using paypal or contact us by phone to pay using credit card.

Payment on pickup

We accept cash, eftpos, visa or mastercard when picking up from our showroom in person.

Warranty

Huntsman Products has 100% confidence in their products and offer a 90 day warranty replacement on all their items giving you complete peace of mind.

Replacement items will be dispatched only once defect goods have been received. If items are damaged or show symptoms of defect on arrival, purchaser must contact us via email within 7 days with a complete detailed description of the issue with photos if necessary.

Huntsman Products will not refund items that have been misused, mishandled or incorrectly installed.

Huntsman Products tries its best to present accurate information about every item, please email us before placing your order if you are not sure on anything to do with the item.

In most cases, the customer is responsible for return shipping charges.

Delivery

PLEASE NOTE:  Any kits over 1T or wheels and tyres weighing greater than 25kg will need to be addressed to a business address with forklift facilities otherwise they will be delivered to the closest depot to you from our freight carriers. Please contact the huntsman team prior to ordering should you have any questions or queries. 

Dispatch of goods are arranged through various frieght companies.

P O Boxes can only be accepted on items under 5kg.

Best delivery experiences come from customers who leave a business address.

Please allow up to 10-12 working days for delivery. Whilst most cases will be 3-4 business days, you must allow for possible delays which are out of our hands.

No weekend or after hours delivery is available.

If problems do arise, please contact us and we will endeavour to resolve any issues you might have.

From advertised dispatch time we send all items on an express courier service.

Pallets and kids naturally do take longer than smaller parcels.

Stock Levels

Item stock amounts are true at time of listing.

Due to our retail shopfront, during duration of listing stock levels do vary.

Huntsman Products will endeavour to make sure stock is always available at our factory, however if available stock is important, please contact our office first on 03 9580 3753.